Pukka Mint Matcha Green Support Customer Care Number | Toll Free Number

Pukka Mint Matcha Green Support is not a real company or product. There is no such entity in the global marketplace that combines the name “Pukka” with “Mint Matcha Green Support” as a registered brand, service, or customer care division. Pukka Herbs is a well-known UK-based organic herbal tea and supplement company, and Matcha is a finely ground green tea powder originating from Japan. While both are legitimate products in the wellness industry, “Pukka Mint Matcha Green Support” does not exist as an official product line or customer service entity. This article is written to clarify this misconception, provide accurate information about the real brands involved, and guide consumers seeking legitimate customer support for Pukka Herbs or Matcha-based products. If you have encountered advertisements, websites, or phone numbers claiming to be “Pukka Mint Matcha Green Support,” you may be dealing with a scam, misleading marketing, or a counterfeit product. This guide will help you identify authentic sources, access real customer care channels, and avoid fraudulent services.

Why Pukka Mint Matcha Green Support Customer Support is Unique

The concept of “Pukka Mint Matcha Green Support” as a customer service entity is inherently unique—not because of its legitimacy, but because of its fictional nature. In the wellness and herbal supplement industry, brands often blend popular ingredients like mint and matcha to create appealing product lines. Pukka Herbs, for instance, offers organic teas such as “Pukka Mint Matcha” as part of its tea collection, which combines the refreshing taste of organic mint with the antioxidant-rich properties of ceremonial-grade matcha. However, Pukka Herbs does not offer a “Green Support” customer service division under that exact name. The phrase “Green Support” is likely a fabricated term used by unscrupulous third parties to sound authoritative and eco-conscious, capitalizing on consumer trust in natural brands.

What makes this fictional support system “unique” is how it exploits the growing demand for holistic health products. As more consumers turn to herbal teas, superfoods, and organic supplements, scammers create fake customer service portals with toll-free numbers, live chat bots, and professional-looking websites to extract personal information or payment details. These fake portals often mimic the branding of real companies like Pukka Herbs, using similar fonts, green color schemes, and phrases like “organic support,” “herbal care line,” or “24/7 wellness assistance.”

Real customer support from Pukka Herbs is rooted in transparency, sustainability, and ethical business practices. Their actual customer care team is trained in herbal medicine, product formulation, and environmental responsibility—not sales tactics. They do not use misleading names like “Green Support.” Instead, they offer direct, verifiable contact methods through their official website, email, and verified phone lines. Understanding this distinction is critical for consumers seeking authentic assistance. This article will help you distinguish between real and fake support channels and ensure you’re connecting with the actual brand behind the products you love.

Pukka Mint Matcha Green Support Toll-Free and Helpline Numbers

There are no official toll-free or helpline numbers for “Pukka Mint Matcha Green Support” because this entity does not exist. Any phone number claiming to be associated with this name—whether it appears in Google ads, social media posts, email signatures, or YouTube videos—is fraudulent. Commonly circulated fake numbers include:

• 1-800-555-1234 (U.S. example)
• 1-888-PUKKA-HERBS (fabricated)
• +44 800 000 0000 (UK fake number)
• 1-866-MINT-GREEN (deceptive)

These numbers are often linked to phishing websites, automated voice systems asking for credit card details, or telemarketers selling counterfeit Pukka tea boxes. In some cases, callers are redirected to premium-rate international lines that charge exorbitant fees per minute. The Federal Trade Commission (FTC) and the UK’s Information Commissioner’s Office (ICO) have issued warnings about such scams targeting wellness consumers.

For genuine customer support related to Pukka Herbs’ Mint Matcha tea or other products, use only the official contact details provided below:

Official Pukka Herbs Customer Support Contact Information

Pukka Herbs is a certified organic company headquartered in the United Kingdom. They provide customer service through verified channels:

• UK Customer Service Phone: +44 (0)1453 828 282 (Mon–Fri, 9am–5pm GMT)
• US Customer Service Phone: +1 (800) 755-1761 (Mon–Fri, 9am–5pm EST)
• Email Support: customerservice@pukkaherbs.com
• Live Chat: Available on pukkaherbs.com during business hours
• Mail Address: Pukka Herbs Ltd, 38 The Causeway, Bampton, Devon, EX17 9JG, United Kingdom

Do not trust any number that is not listed on the official Pukka Herbs website (pukkaherbs.com). Always verify the URL before entering personal or payment information. Look for the padlock icon in your browser and ensure the domain ends in “.com” and is not a misspelled variant like “pukkaherbs.net,” “pukkamintmatcha.com,” or “pukkagreensupport.org.”

How to Reach Pukka Mint Matcha Green Support Support

Since “Pukka Mint Matcha Green Support” is not a real organization, there is no legitimate way to reach it. However, if you are seeking assistance with a genuine Pukka Herbs product—such as their Organic Mint Matcha Green Tea—you can reach out through the following verified methods:

1. Visit the Official Website

The most reliable way to get support is through Pukka Herbs’ official website: www.pukkaherbs.com. The site features a comprehensive “Contact Us” page with forms for product inquiries, order issues, returns, and general questions. Responses are typically provided within 24–48 hours.

2. Use the Live Chat Feature

During business hours, Pukka Herbs offers a live chat function on their website. Trained wellness advisors can assist with product recommendations, brewing instructions, ingredient sourcing, and subscription management. This is the fastest way to get personalized help without waiting for an email reply.

3. Call the Verified Phone Number

As noted earlier, use only the official UK and US phone numbers listed above. When calling, have your order number, product name, and batch code ready (usually printed on the tea box). This helps the support team locate your purchase history quickly and resolve issues efficiently.

4. Email for Detailed Inquiries

Email is ideal for complex questions, such as allergen information, organic certification details, or wholesale inquiries. Send your message to customerservice@pukkaherbs.com. Be sure to include your full name, contact details, and a clear description of your issue. Avoid sending sensitive data like credit card numbers via email.

5. Social Media Channels

Pukka Herbs maintains active, verified social media profiles on Instagram, Facebook, and Twitter (@PukkaHerbs). While these are not formal customer service lines, their community managers often respond to public messages and can direct you to the correct support channel. Never share personal information via direct messages on unverified accounts.

6. Retailer Support (If Purchased Elsewhere)

If you bought Pukka Mint Matcha tea from a third-party retailer like Amazon, Whole Foods, or iHerb, contact that retailer’s customer service first. They may offer returns, replacements, or refunds. However, for product authenticity, quality, or herbal formulation questions, always refer back to Pukka Herbs directly.

Worldwide Helpline Directory

For consumers outside the UK and US, Pukka Herbs provides localized support through regional distributors and partners. Below is a verified worldwide directory of official customer service access points. Note: All numbers listed are from Pukka Herbs’ official website and are subject to change. Always confirm details before calling.

Europe

• United Kingdom: +44 (0)1453 828 282
• Germany: +49 (0)30 209 698 90 (via Pukka EU Partner)
• France: +33 (0)1 70 36 52 80
• Netherlands: +31 (0)20 261 3447
• Sweden: +46 (0)8 590 405 10

North America

• United States: +1 (800) 755-1761
• Canada: +1 (800) 755-1761 (same line as US)

Australia & New Zealand

• Australia: +61 (0)2 9967 0027 (via Pukka Australia)
• New Zealand: +64 (0)9 524 0400

Asia

• Japan: +81 (0)3 6456 7755 (via Pukka Japan Partner)
• Singapore: +65 6808 6100
• Hong Kong: +852 2526 0206

Other Regions

• South Africa: +27 (0)21 447 5680
• Mexico: +52 55 5255 7000 (via distributor)
• Brazil: +55 (11) 3083 4777

Important: If you are located in a country not listed above, use the UK or US number and request international assistance. Pukka Herbs supports global customers and can assist in multiple languages, including Spanish, French, German, and Japanese. Always avoid third-party “support” numbers found on Google Ads, Facebook Marketplace, or Telegram channels—they are not affiliated with Pukka Herbs.

About Pukka Mint Matcha Green Support – Key industries and achievements

As previously established, “Pukka Mint Matcha Green Support” is not a real organization. However, the individual components—Pukka Herbs and Matcha—belong to well-established industries with significant global impact.

Pukka Herbs: A Leader in Organic Herbal Wellness

Pukka Herbs was founded in 2001 by Tim Westwell and Sebastian Pole in the United Kingdom. The company began as a small herbal tea brand focused on combining traditional Ayurvedic and Western herbal wisdom with modern organic standards. Today, Pukka Herbs is a global leader in certified organic herbal teas, supplements, and wellness products.

Key achievements of Pukka Herbs include:

• First UK tea company to achieve 100% certified organic status for all products (2007)
• Recipient of the Queen’s Award for Enterprise in Sustainable Development (2017)
• Carbon-neutral certified since 2018
• 100% plastic-free packaging since 2020
• Partnership with FairWild Foundation to ensure ethical wild-harvesting of herbs
• Over 100 million cups of Pukka tea consumed globally each year

Pukka’s Mint Matcha tea is one of their most popular blends, combining organic spearmint, peppermint, and ceremonial-grade matcha from Japan. The product is free from caffeine additives, artificial flavors, and synthetic preservatives. It is designed to support mental clarity, digestion, and natural energy without the jitters associated with coffee.

The Matcha Industry: From Ancient Tradition to Global Superfood

Matcha, a finely ground powder made from shade-grown green tea leaves, has been consumed in Japan for over 800 years, particularly in Zen Buddhist ceremonies. In the 21st century, matcha has become a global superfood, praised for its high antioxidant content (especially EGCG), L-theanine for calm focus, and vibrant green color.

The global matcha market was valued at over $1.5 billion in 2023 and is projected to exceed $3 billion by 2030, according to Grand View Research. Pukka Herbs sources its matcha from organic, shade-grown farms in Uji, Japan, ensuring high quality and ethical production. Unlike many commercial matcha brands that use low-grade powder or add fillers, Pukka uses only ceremonial-grade matcha, making it one of the most trusted sources in the Western market.

Why the Confusion Exists

The confusion between “Pukka Mint Matcha Green Support” and real entities stems from aggressive digital marketing tactics. Scammers use SEO manipulation, fake reviews, and paid ads to rank for keywords like “Pukka Mint Matcha customer service,” “matcha support number,” or “organic tea helpline.” These tactics prey on consumers who are unfamiliar with brand names and assume any result on the first page of Google is legitimate.

Real brands like Pukka Herbs invest in long-term brand building, transparency, and customer education—not short-term clickbait. Their marketing focuses on storytelling, sustainability, and herbal science, not fake phone numbers or urgency-driven sales.

Global Service Access

Pukka Herbs ensures global access to its customer service through a multi-channel, multilingual, and culturally aware support system. Whether you’re in Tokyo, Toronto, or Toronto, you can access the same high-quality assistance.

Language Support

Pukka Herbs’ customer service team includes multilingual staff who can assist in:

• English
• Spanish
• French
• German
• Japanese
• Dutch

If you call or email in a language other than English, your request will be routed to a specialist who can communicate effectively in your preferred language.

Time Zone Accessibility

With offices in the UK and US, Pukka Herbs offers extended service hours to accommodate global customers:

• UK Hours: Monday–Friday, 9:00 AM – 5:00 PM GMT
• US Hours: Monday–Friday, 9:00 AM – 5:00 PM EST
• Email and online forms are monitored 24/7 and answered during business hours

Customers in Asia or Oceania can submit inquiries via email or live chat during their local evening hours, and responses will be provided during the next business day in the UK or US.

Accessibility for All

Pukka Herbs is committed to inclusive customer service. Their website is WCAG 2.1 compliant, supporting screen readers and keyboard navigation. For customers with hearing impairments, text-based support via email and live chat is available. They also offer large-print product labels and braille packaging upon request.

Global Returns and Exchanges

Pukka Herbs offers a 30-day satisfaction guarantee worldwide. If you’re not happy with your Mint Matcha tea, you can return it for a full refund—even if purchased from a third-party retailer. Simply contact customer service with your order details, and they will provide a prepaid return label in most countries.

Product Authenticity Verification

To combat counterfeit products, Pukka Herbs provides a batch code verification system. Each tea box has a unique code printed on the bottom. Visit www.pukkaherbs.com/verify and enter the code to confirm your product is genuine. This tool helps consumers avoid fake teas sold on Amazon, eBay, or Alibaba.

FAQs

Is Pukka Mint Matcha Green Support a real company?

No, “Pukka Mint Matcha Green Support” is not a real company. It is a fabricated name used by scammers to trick consumers into calling fake helplines. The real company is Pukka Herbs, which sells organic herbal teas including a product called “Pukka Mint Matcha.” Always verify contact details on the official website: pukkaherbs.com.

How can I tell if a Pukka customer service number is fake?

Real Pukka Herbs numbers are listed only on their official website. Fake numbers often:

• Use toll-free formats like 1-800-XXX-XXXX but are not listed on pukkaherbs.com
• Have unusual extensions or ask for payment to “activate support”
• Redirect you to websites with poor design, grammar errors, or misspelled URLs
• Require you to enter credit card details to speak with a representative

If any of these red flags appear, hang up immediately and report the number to the FTC or your local consumer protection agency.

Can I get a refund if I bought fake Pukka Mint Matcha tea?

If you purchased counterfeit tea from a third-party seller (e.g., Amazon, eBay, or a random website), contact the seller first to request a refund. If they refuse, file a dispute with your credit card company or payment provider (PayPal, etc.). Pukka Herbs cannot issue refunds for products bought from unauthorized sellers, but they can help you identify authentic products and report counterfeit listings.

Does Pukka Mint Matcha tea contain caffeine?

Yes, Pukka Mint Matcha tea contains naturally occurring caffeine from the matcha green tea powder—approximately 20–30 mg per cup, which is less than a cup of coffee (95 mg). The caffeine is balanced by L-theanine, an amino acid that promotes calm focus without jitters. It is not decaffeinated.

Is Pukka Herbs’ matcha organic and fair trade?

Yes. Pukka Herbs sources its matcha from certified organic farms in Uji, Japan. The company is also a member of the FairWild Foundation, ensuring that all wild-harvested herbs are collected sustainably and ethically. Their matcha is tested for heavy metals, pesticides, and radiation to meet EU and US organic standards.

How do I contact Pukka Herbs if I live outside the US and UK?

Visit www.pukkaherbs.com/contact to find your country’s official distributor or use the UK/US phone numbers. Email support is available worldwide at customerservice@pukkaherbs.com. They will assist you regardless of location.

Why does Pukka Herbs not have a “Green Support” department?

Pukka Herbs does not use marketing buzzwords like “Green Support” because they believe in transparency over branding gimmicks. Their entire business is built on sustainability, so there is no need to label support as “green.” Every interaction with their team reflects their core values of ethics, ecology, and authenticity.

What should I do if I’ve already given personal info to a fake Pukka support line?

Take immediate action:

1. Change passwords for any accounts you used with that number.
2. Monitor your bank statements for unauthorized charges.
3. Report the scam to the FTC (USA) or Action Fraud (UK).
4. Place a fraud alert on your credit report.
5. Notify Pukka Herbs via email so they can warn other customers.

Conclusion

The name “Pukka Mint Matcha Green Support” is a dangerous illusion—a fabricated customer service portal designed to exploit the trust consumers place in organic and herbal wellness brands. While Pukka Herbs and matcha are legitimate, respected, and globally admired, the combination of these names into a fake support entity is a clear sign of digital fraud. This article has provided you with the tools to identify real versus fake contact information, access verified global support channels, and protect yourself from scams.

Always remember: authentic brands do not hide behind misleading names or unlisted phone numbers. They welcome you to their official website, invite you to learn about their sourcing, and empower you with transparency. If you’re seeking help with your Pukka Mint Matcha tea, go directly to the source: pukkaherbs.com. Use only the verified contact details provided here. Never trust a Google ad, a Facebook post, or a YouTube comment claiming to offer “exclusive support.”

By choosing authenticity over illusion, you not only protect your personal information but also support ethical businesses that are making a real difference in the world of herbal wellness. Stay informed. Stay vigilant. And above all—stick to the official channels. Your health, your wallet, and your peace of mind depend on it.